Privacy Policy

1. Introduction

Smart Sales Ledger ("the App") is developed and operated by Genio India Software Pvt Ltd. This Privacy Policy explains what personal information we collect when you use the App, how we use it, and the choices you have regarding your data.

2. Information We Collect

We collect only the information that is necessary to provide the sales ledger service.

2.1 Account Registration

When you create an account, you provide:

• Company Name
• Company Type
• Your Name (owner/user name)
• Mobile Number — used for login and OTP verification
• Password
• Address
• IP Address — collected automatically at registration and password reset for security purposes

2.2 Customer & Supplier Data You Enter

When you add customers, or suppliers on the Supplier side of the App, you enter:

• Name
• Mobile Number (optional)
• Address (optional)
• Landmark (optional)
• Avatar (selected from a pre-loaded image grid)

2.3 Business Transaction Data You Enter

• Sale entries: date, customer, product, quantity, price, received amount
• Purchase entries: date, supplier, product, quantity, price, amount paid
• Payment entries: remark, payment amount — recorded against a customer (received) or a supplier (paid)
• Products: product name, price, stock quantity, product image (from your device camera or gallery)

2.4 Staff Account Data

If you add staff members under Menu → Staff, you provide their name, mobile number, and a password for their own login. Staff accounts are a restricted view of your business account — staff cannot access your dashboard, payment history, or subscription details. As the business owner, you are responsible for the staff credentials you create and for revoking access (by deleting the staff member) when it is no longer needed.

2.5 Device & Usage Data

The App uses Firebase (Google) to help us keep it running smoothly:

• Firebase Analytics — records in-app actions such as sign-up, login, screens viewed, and when a customer, product, or sale is added, so we understand how the App is used.
• Firebase Crashlytics — automatically reports crashes and errors, including device model and OS version, so we can diagnose and fix bugs.
• Firebase Performance Monitoring — measures network request performance to help us keep the App fast.
• Firebase Cloud Messaging — delivers push notifications about your subscription (renewal and expiry alerts) to your device. You can turn notifications off from Menu → Settings → Notification.
• Firebase Remote Config — lets us require a minimum app version (showing an Update Required screen on older versions) without collecting any personal data.

A small number of analytics events include an internal record ID, a product name, or a sale/subscription amount (for example, when a customer, product, or sale is added) so we can measure feature usage. We do not send a customer's name, mobile number, address, or full ledger history to Firebase.

3. How We Use Your Information

4. Device Permissions

The App requests the following device permissions only when needed for specific features:

• Camera — used only when you choose to take a photo for a product image. We do not access your camera at any other time.
• Photo Library / Storage — used only when you choose to pick a product image from your gallery.
• Contacts — used only when you tap the contacts icon on the Add Customer, Add Supplier, or Add Staff form to pick a name and number from your phone's contact list instead of typing them. We read only the single contact you select — the App never scans, uploads, or stores your full contact list.
• Phone / Dialer — used only when you tap the Call button on a customer's screen to dial their number directly. The App does not make calls automatically or read your call log.
• Notifications — used to alert you when your subscription renews or expires. You can decline this permission, or turn notifications off later via your phone's system settings, opened from Menu → Settings → Notification in the App.
• Internet — required to sync your data with the server and to verify OTPs.

5. Data Storage & Security

All your data — accounts, customers, products, sales, and payment entries — is stored on secure servers hosted on Amazon Web Services (AWS). AWS is one of the world's leading cloud infrastructure providers and maintains industry-standard physical and network security.

Data is transmitted between the App and our servers exclusively over HTTPS (encrypted connections). We do not transmit your data over unencrypted channels.

On your device, the App stores your login credentials (mobile number and password) in encrypted secure storage only when you enable the Omit Next Time option on the login screen. This data is stored on-device and is not accessible to other apps.

6. Third-Party Services

The App integrates with the following third-party services. Each has its own privacy policy.

• Amazon Web Services (AWS) — our backend servers and data storage run on AWS infrastructure. Your data resides on AWS servers. See AWS Privacy Policy.
• Firebase (Google) — used for crash reporting (Crashlytics), usage analytics (Analytics), network performance monitoring (Performance Monitoring), push notifications (Cloud Messaging), and minimum app version checks (Remote Config). See Firebase Privacy & Security.
• Google AdMob — displays banner advertisements in the App on free/trial plans. Google may collect advertising identifiers and usage data to serve relevant ads. See Google's Privacy Policy.
• Google Play Store — handles subscription payments and in-app purchases on Android. Payment information is processed entirely by Google and is not shared with us. See Google's Privacy Policy.
• Apple App Store — handles subscription payments and in-app purchases on iOS. Payment information is processed entirely by Apple and is not shared with us. See Apple's Privacy Policy.
• System Share Sheet — when you share a balance reminder or report PDF, the App uses your device's built-in share functionality (WhatsApp, SMS, email, etc.). We do not control or store what you share or with whom.

7. Data You Choose to Share

The App allows you to share a customer's balance reminder (via the Message button on a customer's screen) and to share or download a sales report as a PDF. These actions are initiated by you. We do not send any messages or share any data on your behalf without your explicit action.

8. Data Retention

Your data is retained on our servers as long as your account is active. If you wish to delete your account and all associated data, please contact us at support@genioindia.co.in.

Individual customer records can be deleted from within the App (settled customers only — see the FAQ for instructions). Deleting a customer removes all their associated ledger entries.

9. Children's Privacy

Smart Sales Ledger is a business application intended for use by adults (18 years and older). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or App features. The following describes how we handle such updates:

• Effective Date: When we make changes, we will update the “Effective Date” at the top of this page so you can easily identify when the policy was last revised.
• Minor Updates: Non-material changes (such as grammar corrections, clarifications, or updates to contact details) may be made without direct notice, but will always be reflected in the updated policy on this page.
• Review Responsibility: We encourage you to review this Privacy Policy periodically, especially before providing any new personal information or using new features of the App.
• Continued Use: Your continued use of the App after any changes have been posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should discontinue use of the App.